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Organisaties en ICT
Cursus informatie
Studiepunten (EC)7,5
OICT has the following intended learning outcomes (ILOs) that the successful student should have achieved by the end of the course:
  • ILO1: Apply well-established organisational theories to explain how existing organisations are designed and why they behave the way they do
  • ILO2: Explain how the key types of ICT systems can support organisations in achieving their goals
  • ILO3: Critically analyse the ICT systems that are embedded within one organisation, with respect to their suitability, advantages and limitations
  • ILO4: Explain the fundamentals and the challenges of effectively integrating ICT within an organisation
  • ILO5: Apply reengineering methods and modelling languages in order to improve the economic, social and environmental performance of an organisation
In order to help the students achieve the objectives, the course is taught as an interplay of lectures, practical activities in the lab, and guest lectures on selected topic given by experts in the field.
Integral part of the course is a project, delivered by weekly or bi-weekly workshop assignments, where teams of students, for an organisation of their own choice, will use various modeling techniques and frameworks to represent and analyse the organisational structure, business processes, business strategies, security and risk, knowledge management, and strategic objectives.

  • Midterm exam: 30% of the final mark.
  • Final exam: 35%
  • Workshop project: 35%
The next table shows how each of the ILOs is assessed. Each assessment is mapped to corresponding ILOs. The size of x/X indicates the relative importance of each ILO within an assessment. 
Assessment ILO1 ILO2 ILO3 ILO4 ILO5
Midterm exam X x   X  
Final exam x X   x  
Workshop project X x X x X

Organisations and ICT (OICT) is an English-taught course that introduces the students with the interplay between organisations and information and communication technology (ICT). The course should create awareness and deliver knowledge on the importance of ICT within organisation(s). OICT is an essential component of the information science curriculum (informatiekunde), but it is also useful for students attending computing science (informatica) or following an information science minor.
OICT is about understanding and analysing an organisational context where an ICT solution is to be implemented. For that purpose, OICT identifies a problem and the demands and/or wishes of all stakeholders involved. This is a preliminary and necessary step in the design and engineering of an information system (taught in later courses of the Informatiekunde -Information Science- bachelor).

The course will cover the following topics:
  • introduction to modern information systems
  • business processes
  • organisations
  • organisational theory
  • information systems within organisations
  • responsible software
  • organisational design
  • organisational structure
  • organisational strategy
  • modeling strategic objectives
  • security and risk in information systems
  • knowledge management
  • foundations of business intelligence
Course form
Lectures. The course follows a flipped classroom approach. We provide a clear study guide. Students are expected to watch certain knowledge clips and read book chapters before a given date. Sometimes there are exercises to be done as voluntary homework. Then there are live sessions to ask questions and solve doubts, discuss practical cases and news related to the topics of the course content, explaining exercise solutions, etc. Attending the lectures is highly recommended.
Workshops. There is a number of workshops that, when considered in combination, constitute a workshop project. The workshops are working sessions that will be used for students to undertake a group project divided into assignments. Each assignment includes a graded report. Attending the workshop sessions is mandatory.

Course material
The contents of the course are very well covered by this book:
  • Kenneth C. Laudon and Jane P. Laudon, "Management Information Systems: Managing the Digital firm, 16th edition", 2015, ISBN-13: 9781292296562. Many mandatory readings are from this book, which addresses ICT-related topics (e.g. what types of ICT we typically encounter in organisations, what competitive advantages does ICT bring to organisations, what security risks need to be considered). Note: you could also get the book version with ISBN-13: 9781292296715, but it is more expensive and we do NOT need the 'Pearson MyLab MIS with Pearson eText' component, so probably it is not worthwhile to buy it on purpose.
There is a second (recommended) book:
  • Richard L. Daft, Jonathan Murphy and Hugh Willmott, “Organization Theory & Design: An International Perspective, 4th edition", 2020, ISBN-13: 9781473765900. This book complements the one by Laudon and Laudon by addressing organisational management topics. It is a really nice book and we do recommend buying it, but if you attend the lectures, collect the slides and make your own notes, you would also be fine.
While owning or buying earlier versions of these books should also be fine, please do that at your own risk. Always check that the content of your book that is considered in the OICT course matches the content of the latest version. "But I was using an earlier version of the book" or “In the 20XX version, that was not covered, therefore I did not study it” are not valid excuses during exam inspections.
Notice that the books do not cover all of the contents that will be taught in the lectures. We therefore recommend the students to attend the lectures: all the presented material can be part of the midterm and final exams.

No especial pre-requisites are needed to enrol the course, although knowledge on data modelling is convenient.
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